Questions · 27 answers
Answers for every stage of your drone program
From the first drone to a network of docks and remote command centers, find answers on getting started, data and access, day-to-day operations, training and support, and how VOTIX grows with your program.
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Frequently Asked
Who is VOTIX built for?
VOTIX is built for teams that need to act now and see the same live picture. Public safety agencies, security operations, and inspection and enterprise teams run it from a single site to many, along with defense and delivery programs. Program managers, dispatch and command staff, pilots, and remote specialists all work in one operation.
Do we need a full DFR program to start?
Every program can start where it is today. Teams often begin with one Situation Room, one drone, or live streaming, and then add docks, remote operations, and more agencies as the program grows.
What does VOTIX cost?
Every agency and organization runs a different operation, so our team recommends the products and plan that fit your mission, fleet, and budget. Book a demo and we will build the right configuration with you. VOTIX includes four products that work together or on their own:
- Manage: planning, approvals, fleet, pilots, checklists, flight records, and analytics in one program workflow.
- Stream: True Real-Time video from drones, CCTV, bodycams, and phones, delivered to every authorized viewer and to the VMS you already run.
- Fly: browser-based flight, telemetry, and remote operations for drones and docks from anywhere.
- Situation Rooms: video, voice, chat, and a shared tactical map where every team and partner agency coordinates one live operation.
Which drones and docks are supported?
VOTIX is hardware-agnostic and supports drones and docks from leading manufacturers, along with ground robots, maritime vehicles, and CCTV. The Integrations page lists supported drones and docks, and our team confirms your exact models, robots, and maritime vehicles during the demo.
Which payloads and sensors does VOTIX support?
VOTIX streams and records video from the cameras and payloads your drone or robot carries. The Integrations page lists supported sources, and our team confirms your payloads during the demo.
Can we work with VOTIX through a partner?
Yes. Drone dealers, integrators, service providers, and software publishers offer VOTIX as part of their solutions. Our partner team connects you with the right partner for your region and procurement path.
Technical
How live is the video?
True Real-Time. VOTIX streams video with latency low enough for teams to act on what they see as it happens, using our proprietary VMS. Video from any source comes in and goes out to your existing systems over standard protocols, with no extra hardware.
Where does our data live?
VOTIX is hosted in the United States by default, with encryption and an audit trail of every action. On-premises and hybrid deployments are available for organizations that require local data control.
Who owns our data, and can we export it?
Your organization owns its data. Mission records, video, and flight logs can be exported for your own reports, reviews, and systems.
Does VOTIX connect to our CAD, RMS, and video systems?
Yes, through API Suite and its built-in Developer Portal. A call in CAD can dispatch a docked drone directly through API Suite, records return to RMS correlated to the mission, and live feeds go out to the VMS you already run. Our team maps the exact connector for your systems during the demo.
What do we need to install?
VOTIX runs in any browser. Users need a secure login or a guest link to get into the platform.
Does VOTIX work where connectivity is limited?
VOTIX is designed for field operations where networks vary. Our team reviews connectivity at your sites during the demo and recommends the right setup for each location.
How do we control who sees what?
Every person gets a role with the right permissions, and organizations can sign in with their existing single sign-on. Guest links share only the video, map, or room each user needs.
Is two-factor authentication available?
Yes. Two-factor authentication is optional, and each person can turn it on in their profile.
Operations
How does a hybrid operation work in VOTIX?
A hybrid operation brings different equipment and flight modes into one coordinated mission. Drones and docked drones fly within visual line of sight (VLOS), extended visual line of sight (EVLOS), or beyond it (BVLOS), alongside ground robots and maritime vehicles. Pilots fly on site or from a remote command center, while supervisors and partner agencies follow the mission and coordinate in one Situation Room.
Can a remote pilot fly from a command center?
Yes. With Fly, an authorized pilot operates the drone, camera, and payloads from the browser, including docked drones and remote operations where regulations allow.
Can VOTIX support missions without a pilot on site?
Yes. A docked drone launches when an authorized person sends it, or when CAD dispatches it through API Suite, then flies to the scene while a remote pilot and the command center oversee the mission live. Each program operates within its regulatory approvals.
Can one pilot oversee several drones?
Yes, this is known as one-to-many. VOTIX gives remote pilots and command centers a live view of every drone in the operation. How many drones one pilot oversees depends on each program's regulatory approvals.
How does remote assistance work?
An expert joins your operation from anywhere on a secure link and sees the same True Real-Time video, voice, chat, and tactical map as your team. With the right permissions, that expert can help with planning and approvals in Manage, or an authorized remote pilot can fly the drone from a browser through Fly. Your team stays in control of who joins and what each person sees.
Can partner agencies join an operation?
Yes. Partners join on a secure link with no new account and see only the live video, map, and chat that the incident commander shares with them.
How does VOTIX support privacy and community transparency?
Roles and permissions control who sees each video, map, and room, and every flight is kept in the program record. Agencies can use these records to explain how and why their drone program operates.
How many agencies and users can join one operation?
As many as the incident needs. An operation brings together the agencies, teams, and partners each incident calls for, and each one sees only what the incident commander shares.
What happens to the record when the mission ends?
All VOTIX products close the record with the flight log, video, chat, and map marks in one place, ready for after-action reviews, reporting, and grant applications.
What training and support are included?
Every program gets personal, premium support built around its needs. Our team guides setup and trains pilots, command center staff, and administrators so each role is ready for its first live operation, then stays with you as the program grows and listens to what your team needs next. Max AI, the assistant inside VOTIX, also helps users find features and answers on demand.
What does Max AI do?
Max AI is the assistant inside VOTIX. Operators ask by typing or speaking, and Max answers in the language they used. It can brief a room, draft a zone, book a flight, and point out compliance gaps, always after the operator confirms. Max never takes the controls or launches a drone, and the pilot stays in command. Max AI is available as an add-on.
Vision & Future
Where are drone operations heading?
Drone operations are moving from one pilot flying one drone toward networks of docked drones sent to each call and flown by remote pilots from anywhere, the model known as Drone as First Responder. Programs are also moving past department-by-department deployments toward connected operations, where neighboring agencies, state partners, and private security teams share one live picture. VOTIX is built for that future, so a single drone today can grow into a regional network without changing systems.
How does VOTIX grow with our program?
VOTIX grows with your program. One Situation Room can become many across agencies, sites, and regions, while the pilots, checklists, flight records, and approvals your team sets up on day one stay where they are. Add drones, docks, sensors, or manufacturers, or extend into new use cases like inspections, without rebuilding your workflow or retraining your team.
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